DSI Security offers a wide range of customized learning solutions that can be tailored to the training needs and operational challenges associated with the individual site where the officer will be assigned. They include:
- Workplace Violence
- Active Shooter Training
- Site Specific Safety Training
- Preventing Employee Theft
- Emergency Response Procedures
- Premises Liability
- Conflict Resolution
- Use of Force
Recurrent Training
All officers will receive recurrent training with specific content determined in conjunction with client representatives prior to service program launch.
Supervisor/Manager Training
All DSI Security Managers will be required to attend DSI Security’s Skill Development Workshops. This comprehensive course addresses the key success factors of serving in a Management role which includes:
Management Skills
- Role/traits of a supervisor
- Management styles
- Effective communication
- Business writing
- Professionalism and ethics
- Motivating employees
- Positive employee relations
- Employment practices (EEO/ADAAA/FMLA, harassment, etc.)
- Union avoidance
- Managing a culturally diverse workforce
- Conflict resolution
- Interviewing and hiring
- Performance management and discipline
- Customer service skills
Risk Management
- General liability
- Auto liability
- Workers compensation
- Accident investigation
- Claims reporting
- Claims mitigation
- DSI Security Safety Pays Programs, policies and procedures
- Safety program management
- Safe work practices
- OSHA/DOT requirements
Operations
- Service and performance metrics
- Contract requirements and specifications
- P & L management and supervisor impact
- Training
- Payroll/Scheduling
- Unemployment compensation
- Uniforms and appearance
- Key policies and procedures
- DSI Security update – locally, regionally, nationally
- Customer update
