All newly selected DSI Security officers are required to attend, at a minimum, DSI Security orientation and basic security officer skills development course. This program is designed to provide our security officers with a well-rounded foundation of the technical and communicative skills required to succeed as service-oriented security professionals. Curriculum is based on the latest asset protection source material available. The program is taught by a DSI Security manager and extensively uses scenarios and class participation to gauge understanding of subject and concept.
While we do facilitate the use of videos as one method towards instruction, DSI Security believes that instructor-led training, particularly in a pre-assignment setting, is essential in delivering the maximum learning experience for participants. Officers are required to complete a minimum of 19 hours of pre-employment training. This method of instruction also plays a critical role in assessing the communication skills, attitude, reliability and overall demeanor of the new officer and, as such, serves as a final element of our selection process.
At the completion of the course, a certification examination is administered. All attendees must achieve a passing score of 80% prior to being deployed at a customer site.
DSI Security’s Officer Skills Development Course includes the following modules:
- Welcome to DSI Security.
- DSI Security Orientation and Policies
- Client Overview
- Nature and Role of Private Security Officers
- Security Awareness
- Legal Aspects of Private Security
- Security Officer Conduct (Ethics, Honesty, Professional Image)
- Observation and Incident Reporting
- Patrol Techniques
- Report Writing
- Principles of Communications
- Verbal Communication
- Customer Service and Public Relations
- Principles of Access Control
- Principles of Safeguarding Information
- Emergency Response Procedures
- Life Safety Awareness
- Safety Hazards in the Workplace
- Safety Pays Incentive Program
- Fire Prevention Skills
- OSHA requirements
- HAZMAT Response
- First Aid, CPR, AEDs
- Job Assignment and Post Orders (typically performed on site)
- Customized to each Customer
- Workplace Violence
- Conflict Resolution
- Traffic Control and Parking Lot Security
- Crowd Control
- Crisis Management
- Labor Relations
In addition to the above offerings, all DSI Security officers assigned to drive a patrol or other vehicle are required to undergo a MVR check through their applicable State, as well as attend a DSI sponsored Driver Safety Training Course. In this way, DSI Security can help reduce the liability for both our company and client stemming from an at-fault motor vehicle accident. DSI Security’s pre-assignment training program will be supplemented and augmented to meet or exceed local and state security officer licensure statutory requirements and mandated training standards.
