“Do What You Say You Will Do”

By adhering to our motto of DWYSYWD –Do What You Say You Will Do—DSI makes a commitment to our clients to follow through with our promise of service superiority. This motto takes us back to a time when a handshake sealed a deal with a client.


DSI Security Signs Agreement with HealthTrust- 17 July 2017

Dothan, AL—June 30, 2016 – DSI Security Services is pleased to announce a significant milestone as it continues to expand its Healthcare Security Services Division. The company has signed a purchasing agreement with HealthTrust to offer security services to a wide network of medical facilities across the country. Since its founding in 1969, DSI Security Services has become a national provider of healthcare security services, currently partnering with over 100 medical facilities with programs to protect patients, staff and visitors.

DSI Security Services Director of Marketing Boyd Clark sees DSI’s growth in the area of healthcare security. “DSI has been fortunate to have many opportunities in the healthcare industry over the last several years, and we are pleased to a sign an agreement with HealthTrust,” he says.

About DSI Security Services

DSI Security Services is a third-generation, family-owned and -managed company based in Dothan, Alabama. DSI is one of the largest privately held security companies in the nation with over 4,000 employees and a national presence. DSI offers a wide range of security services and products including electronics, uniformed officers, and consulting services. For more information, visit the website at www.dsisecurity.com.

About HealthTrust

HealthTrust (Healthtrust Purchasing Group, L.P.) is committed to strengthening provider performance and clinical excellence through an aligned membership model and the delivery of total spend management solutions, including supply chain solutions and a contract and service portfolio unparalleled in quality, scope and value. HealthTrust (www.healthtrustpg.com) serves over 1,400 acute care facilities and members in more than 22,600 other locations, including ambulatory surgery centers, physician practices, long-term care and alternate care sites. Headquartered in Brentwood, Tennessee, HealthTrust is an affiliate of Parallon Business Solutions, LLC (www.parallon.com), a leading provider of healthcare business and operational services, including revenue cycle management, workforce and technology solutions. On Twitter @healthtrustpg and @parallonconnect.

Social Media Continues to Bring About Innovation- AND Security Dangers- by Eddie Sorrells, CPP, PSP, PCI Chief Operating Officer/General Counsel DSI Security Services- 23 June 2017

Snapchat recently unveiled a new feature for its wildly popular app. For those that may not be familiar with the Snapchat platform, it is a way for people (mostly teens) to quickly share thoughts, pictures, and updates to those they are connected with. Recently a new feature was introduced that seeks to enhance this experience, but also has many parents and security experts worried.

The new Snap Map feature is exactly what it sounds like: A way to share your Snaps (updates), on a map, with friends. This allows the user to share their location with other users, and for others to see precisely where you are at a given time. However, members can add people they have never met to their friends list too. This can raise serious safety concerns for parents.

Some schools in Europe, and I am sure some in the US will follow, have issued warnings to parents such as:  Please be warned that the location-sharing feature lets people “locate exactly where you are, which building you are in and exact whereabouts within the building.” Understandably, educational institutions are worried that this gives those with evil intent one more tool to inflict harm.

People have expressed concern online that the app could be used for stalking or working out exactly where somebody lives. “If you zoom right in on this new Snapchat map thing it literally tells you where everyone lives? Like exact addresses?A bit creepy, no?”- wrote one parent on an internet blog.

While Snap Chat has stated that the new feature is designed to give users the ability to see where their friends are to meet up for coffee, dates, etc., many security experts have said that this new Snap Chat update is an dangerous invitation for stalkers, kidnappers, burglars, and can cause  relationship trust issues between vulnerable teens.

This is simply another reminder to be aware of what your children are using, and how they may be exposing themselves to unforeseen danger.

How to switch off Snap Map location sharing

  • When in photo-taking mode, pinch the screen to open Snap Map
  • Touch the settings cog in the top right corner of the screen
  • Tap “Ghost Mode” to switch off location sharing
  • Photos and videos posted to Snapchat’s public ‘Our Story’ will still be discoverable on the map

After Orlando: What Kind of Security Program Do I Need? by Eddie Sorrells, CPP, PSP, CHS IV- 29 June 2016

In the early morning hours of Sunday June 12th, events were unfolding in Orlando, FL that would once again shine the national spotlight on the need for increased security in and around what is commonly referred to as “soft targets,” a person or thing that is relatively unprotected or vulnerable, especially to a terrorist attack. Forty nine people lost their lives, and countless others were wounded during a shooting rampage that was carried out by a man who was intent on making a murderous statement on behalf of his beliefs. Just a day earlier, a popular singer was also gunned down in Orlando at an autograph signing after a concert. While the investigations into these tragedies are on-going, the call for immediate action was swift.

These types of incidents typically result in a national outcry for more to be done by our government to protect us, and always prompt more discussion around the issue of intelligence gatherings, gun control, and how we as a nation must fight terrorism more effectively. These are all very important topics that must be examined, but for the business owner who is trying to absorb the potential impact of such events, more practical matters take priority over political debates.

Over the past week, media outlets have asked the following question: “What security measures need to be present to guard against these types of incidents?” Unfortunately there is no short, easy answer that would apply to every situation. I recently spoke with a reporter from a major newspaper who asked the following question: “Mr. Sorrells, please give me an estimate of how much it would cost a business to provide the security necessary to prevent the type of attack we witnessed in Orlando?” While I can’t fault the questioner for asking such an obvious question that is on the minds of many after a horrible tragedy, it is of course one that has no stock answer. The real answer is: It depends.

At the beginning of a security service relationship some normal ground rules have to be established. These can include things such as operating procedures, uniform styles, and equipment needs, but one of the most overlooked elements of beginning the security relationship is actually designing the security plan and procedures. This may seem to be a simple task, but there are many hidden areas that can cause significant issues for service providers and customers alike. An effective Security Service should start out with a basic risk assessment being offered, and hopefully ultimately performed. Each customer and individual property present unique and different environments for potential security operations, but some common elements can be used in the risk assessment process. There is no one-size-fits-all approach to risk assessments. I will not commence a risk assessment until I have had a chance to speak in detail with the organization I am assessing. While there are standard assets inherent in any business, there will also be unique aspects depending on the environment. People and property are going to be a standard asset at every location. Every organization has a vested interest in keeping its employees and visitors safe, and depending on the nature of the business, more or less assets could be present. Personality of the business, its standing in the community, and the reputation of the organization are often overlooked assets. Without knowing what is important to the customer, it is nearly impossible to know what their security needs are. For example, in healthcare settings patient satisfaction is key. While this does not negate the need for effective access control and other security measures, without taking this philosophy into consideration some recommendations may make sense in the security context, but are impracticable because they don’t line up with the organization’s overall mission of serving the needs of patients and families.

A retail customer once asked me to speak to a gathering of local business owners at a shopping mall. It was just prior to the Christmas holidays and I had gone over a few helpful hints on how to recognize shoplifters and how to be aware of suspicious behaviors. At the conclusion of my presentation, one of the business owners asked why could we not just “keep all of the bad people out of the mall,” thereby ensuring no theft or other negative incidents would happen. Sounds simple enough, right?

The obvious flaw in his question was that he was proposing to do the exact opposite of what he is in the business of encouraging: having people enter his business. I responded that this task was difficult to achieve since there is no real formula or common sense criteria that could be employed to keep certain people out, unless they had a history with the mall or the security officers were trained in behavioral recognition, and the “bad” people showed warning signs that would indicate intent to commit crimes. The real point was that effectively shutting down access would have potentially very negative consequences for the shopping mall in general and the businesses located within it specifically. Some properties may have the luxury of having very tight access control, while some depend on a free-flowing stream of customer traffic to survive. I have also been asked a variation of this question when conducting training for churches, casinos, and even restaurants. While the concern may be genuine, it is often up to the security practitioner to point out to the customer that there must be a balance of security and commerce, with both goals hopefully being ultimately achieved. I do believe that this balance is shifting as we are willing to accept more security in exchange for safety, but this consideration must not be overlooked.

Just as the personality, philosophy, and mission of the organization must be clearly understood, the financial limitations must also be taken into account. Let me be clear: I have never hesitated to recommend a reasonable and necessary security measure to a customer because of some perceived lack of resources. But the keywords are reasonable and necessary. As with any profession, there is sometimes a tendency to overstate the importance of a potential service or a solution to an identified problem. I have always found it quite interesting how some organizations can go from one extreme to the other in the wake of a serious incident. Even more perplexing is how the same organization will eventually revert back to the same, or in some cases even less, security measures than they had prior to the incident. Obviously, increased attention is warranted in the wake of a security-related tragedy such as a high profile shooting or a major breach, but sometimes measures are offered up and implemented with the hopes of being permanent, only to be eliminated when the memory of the incident fades. Sometimes as security practitioners we are tempted to start with offering the most costly and involved recommendations possible. The rationale is rooted in logic. The thought process usually follows that if the tightest security possible is employed, then most security risks are eliminated. But the stark reality is that security budgets are finite and have to be managed in a real-world business environment.

The bottom line is that each organization must develop a security plan based on the unique risks faced by that property. Unfortunately, we will continue to find opportunities to reexamine the need to continually assess these evolving risks in in the current culture of global terror. DSI Security Services knows that the threat is not going away, so we must meet it head on and design plans that best protect our customer’s assets.

Eddie Sorrells is a CPP (Certified Protection Professional), PSP (Physical Security Professional) and CHS IV (Certified in Homeland Security), and is also a licensed attorney in the State of Alabama and serves on many boards and committees within the security industry. Mr. Sorrells has been a valuable part of the DSI team for over 25 years.

Take your security program to the next level!- 28 April 2016

Eddie and ASIS CEODSI’s COO, Eddie Sorrells, holds many security certifications including CPP (Certified Protection Professional), PSP (Physical Security Professional) and CHS IV (Certified in Homeland Security), and is also a licensed attorney in the State of Alabama and serves on many boards and committees within the security industry. Eddie is currently the Chairman of the Security Services Council with ASIS, American Society for Industrial Security, and is part of the faculty for the upcoming ASIS Workshop:

Security Force Management Conference
May 18 – 19, 2016
The Westin Las Vegas Hotel

Whether you’re new to a security leadership position, striving to increase your management responsibility, or have 20 years experience as a security manager, your ability to manage a modern security force depends on your understanding of the law, management practices, technology, and best practices and procedures.

Click on this link if you are interested in learning how to :

    • Equip your security program to navigate the changing landscape.
    • Add cost-effective practices to your professional arsenal.
    • Learn new financial and marketing strategies to improve performance.
    • Gain information to assist in ensuring your safety, security, and compliance with legal requirements.
    • Understand the impact of current trends and recent issues

This program delivers a comprehensive update on these core management requirements and demonstrates a great security program from an average one.

Go here for more information.


Corporate Headquaters:
600 West Adams St., Dothan, AL 36303